Customer Service

Here at Olde Thompson, we pride ourselves in excellent customer service and high quality products. We value your business and truly hope your experience with our website and our products is a good one. Please see the FAQ section of our site to answer many of the questions you may have about our products, or contact us directly using any of the methods below. Thanks again for your interest in Olde Thompson products.

By Phone:

1-800-827-1565 (Toll Free within the U.S.)

Our Customer Service Hours are (Pacific Time):
Monday - Friday: 8am-5pm

Other: (Help with orders, products or policies)

By Fax:

1-805 604-9079

By Mail:

Olde Thompson
3250 Camino Del Sol
Oxnard, CA 93030

Business Hours
8:00am - 5:00 pm PST

Contact us with our Inquiry Form